Privacy Policy

Last Updated: January 2026

AFAQ AL BASRA TECHNICAL SERVICES L.L.C (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information when you visit our website, contact us, or use our services.

By accessing our website or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Full name
Email address
Phone number
Company name (if applicable)
Any information you voluntarily provide through contact forms, emails, or phone communications

1.2 Technical Information

IP address
Browser type and version
Device information
Pages visited and time spent on the website

This information is collected automatically through cookies or similar technologies to improve website functionality.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Responding to inquiries and requests
Providing quotations and service-related communication
Managing projects and client relationships
Improving our website, services, and customer experience
Complying with legal, regulatory, and contractual obligations
Protecting against fraud, misuse, or unauthorized access

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or pre-contractual obligations
Compliance with legal or regulatory requirements
Legitimate business interests that do not override your rights

4. Data Sharing & Disclosure

Your personal data may be shared only in the following circumstances:

With authorized employees or contractors who require access to perform services
With service providers assisting in website hosting, IT support, or communications
When required by UAE law, court orders, or government authorities

All third parties are required to maintain confidentiality and data protection standards.

5. Data Storage & Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations in the UAE.

Once data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

Unauthorized access
Loss or destruction
Misuse or disclosure

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

7. Cookies Policy

Our website may use cookies to:

Improve user experience
Analyze website traffic and performance
Enable basic website functionality

You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

8. Third-Party Links

Our website may contain links to external websites. AFAQ AL BASRA TECHNICAL SERVICES L.L.C is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites.

9. Your Rights

You have the right to:

Request access to your personal data
Request correction or update of inaccurate information
Request deletion of your personal data, subject to legal obligations
Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details below.

10. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AFAQ AL BASRA TECHNICAL SERVICES L.L.C
📍 Office No. 20-333F, Malak Shamsa Mohammed Ibrahim Al-Suwaidi Building, Al Murar, UAE
📞 +971-52-9575166
📧 info@afaqalbasratechllc.com